Frequently Asked Questions About Online Therapy Sites
Almost everything now revolves around online. That includes matters concerning your mental health. The internet made a lot of procedures accessible to everyone. Online therapy or e-counseling is one of these procedures.

Online therapy uses the internet to provide mental health services and support to those who need them. As much as traditional in-person therapy, it values the clients’ needs to address and solve their mental health issues.
Online therapy is found to be effective for many kinds of mental health issues, including:
- Anxiety
- Depression
- Food and Eating Disorders
- Stress Management
- Personal Issues (i.e., relationships, parenthood)
There are various modes of communication that clients and therapists can use. Here’s a list of the common communication tools online therapy uses:
- Text Messages
- Real-time chat
- Video Conferences
- Mobile Device Apps
E-counseling happens online. Thus, it’s highly accessible for people who reside in remote areas. Those people who have physical disabilities or unable to leave their homes can also benefit from online therapy.
Online therapy is also very convenient. Since therapy sessions happen online, appointments can essentially be scheduled at any time of the day. Online therapy makes it work for clients who don’t have the luxury of time. Compared to traditional in-person therapy, it eliminates the hassle of scheduling and setting up appointments.
Online therapy is relatively affordable as well. It’s cost-effective not only for the therapists but for the clients. There’s no need for the therapists to rent a commercial space to hold sessions. Clients also don’t have to commute, for they can undergo sessions in their own homes.
If you’re interested in undergoing online therapy or want to learn more about it, this article is for you! We listed down some of the frequently asked questions about online therapy.
What is online therapy?
Online therapy, also known as e-counseling or cyber-counseling, involves providing mental health services through the internet. The most common ways for online treatment are video conference and online chat. Online therapy is more accessible and convenient, especially for those who reside in rural areas.
Who is a good candidate for online therapy?
Anyone who has a personal computer or smartphone is a good candidate to undergo online therapy. Make sure to find a peaceful space to avoid distractions while talking with the therapists. Various online services offer online treatment that can fit different clients and concerns.
What are the benefits of online therapy?
Online therapy is a good option for people living in remote or rural areas. Through online counseling, they can access mental health information in the comfort of their homes. Additionally, it is more affordable compared to traditional therapy. Online therapy is for clinically-diagnosed patients and people who want to learn more about their coping mechanisms and behaviors to better mental health.
Is online therapy effective?
Yes, online therapy can be as efficacious as face-to-face therapy. Although therapists cannot observe their clients, which is essential in providing diagnosis, recent studies say that online cognitive behavioral therapy is efficient, satisfactory, and reasonable health care.
Is online therapy secure and confidential?
Online therapy aims to be as personal and private as conventional therapies. To mitigate security risks, online therapy service providers utilize secure encrypted platforms. Like in-person therapy, there are also confidentiality limitations under the American Counseling Association’s Code of Ethics.
How much does online therapy typically cost?
The payments for online therapy differ based on the institution, session, and communication type. Engaging with a therapist through live video chat can range from $59 to $99, compared to a face-to-face session that can cost between $75 to $100. The cheapest type of communication utilized in online therapy platforms is unlimited messaging, which can cost around $40.
What is the cheapest online therapy?
Seeking help and advice from a mental health expert can be expensive, but some online platforms like 7 Cups of Tea, Betterhelp, and Talkspace provide affordable online therapy.

What is the best online therapy site?
Various online therapy providers work the best in specific areas and are known for their outstanding performance. However, Betterhelp, Talkspace, Ginger, and counseling projected excellence in execution and function.
Is Talkspace or BetterHelp better?
All therapists of Talkspace and Betterhelp are licensed; however, they vary on the type of communication. Talkspace is a better option for clients who do not want to engage with their therapist through a live video session. In contrast, BetterHelp is ideal for individuals who wish to talk with their therapists through live conversations.
Is Talkspace expensive?
Talkspace offers an automatic subscription, which charges its clients monthly. But clients can cancel the plan anytime because there is no contract between the two parties. Talkspace can be expensive, depending on the plan chosen by the client.
Is 7 cups safe?
Yes. 7 Cups secures their clients by providing confidential mental and emotional health services through private chat sessions. Any personal details and information shared by the patient with the therapist are safe.
How can I talk to my therapist for free?
Several online therapy platforms provide services for free. One of them is 7 Cups, which is a free e-counseling platform. They offer free online therapy sessions for people who need mental health advice.
What can I do instead of therapy?
Some alternatives for therapy are meditation, yoga, and massage. You can do these integrative therapies at home. All these are holistic and efficacious for depression.
Is Talkspace legit?
Talkspace is indeed a legitimate company with licensed professionals. You can speak with therapists through video chat to confirm their legitimacy.
Is Betterhelp worth the money?
Betterhelp is composed of over 4,000 licensed therapists in the industry. Consulting with their therapists can assist you with your mental health concerns and provide you with counseling to help you. Researchers have found that engaging with a therapist through Betterhelp or other online therapy services is worth it.

Online therapy, just like traditional in-person therapy, values the client’s mental health needs. However, it’s more accessible, convenient, and affordable without sacrificing its overall effectiveness. E-counselling will help you be better by helping you build healthier coping mechanisms, attitudes, and behavior.
Despite its effectiveness in addressing many mental health issues, online therapy is not suitable for more serious forms of mental health illnesses like:
- Severe Depression
- Schizophrenia
- Bipolar Disorder
- Post-Traumatic Stress Disorder (PTSD)
- Substance Addiction
Mental health issues like these need more than online therapy sessions. They may be addressed more properly through the traditional form of therapy and other forms of interventions.
With the ongoing health crisis that prevents us from having physical interactions, online therapy methods are of high significance.
If the pandemic has affected your mental health, it is important to address the issue right away.
If you want to do online therapy, make sure to get it from trusted platforms. Always check the credibility of the online therapy platforms you’d like to get help from. Think about factors like their confidentiality protocols and the qualifications of their online therapists.
You can start finding the right service platform for you by checking the platforms we’ve already mentioned in this article.
Online therapy is a growing medium, which helps people manage their mental health issues. Hopefully, this article helped you in deciding whether online therapy is the right fit for you. Always remember, it’s important, now more than ever, to prioritize your mental health. More so, online therapy will be of great service for your mental health needs!